Staff

Bob Cross
President

Bob Cross
President
Bob Cross is an experienced association executive. He is the past Director of Design with the National Museums Corporation of Canada, an accomplished writer and past editor of Engineering Careers in Canada, Canadian Consumer and the Journal of Food Science. A graduate in science from the Royal Military College of Canada, his post-university education has included MBA courses at the University of Ottawa and technical courses at Algonquin College. Bilingual, he has many years of experience in national associations at the executive level as well as experience in the public sector and private industry.

Lynn Burgess
Director of Client Services and Human Resources

Lynn Burgess
Director of Client Services and Human Resources
Lynn Burgess is a dedicated, mature executive professional with over 25 years of experience managing and providing leadership to national and international clients.
As the Executive Director for a number of organizations, she has a proven track record of effective management over a large volume of members, with a talent for developing corporate policies and procedures to more efficiently manage a client’s time and resources.
Lynn works with board members to develop recruitment and retention strategies as well as facilitating strategic planning sessions focusing on governance and membership benefits. She also has extensive experience in event planning, organizing large conferences, Annual General Meetings and face to face board meetings.
Lynn is a Registered Professional Recruiter (RPR) and provides human resources leadership to clients.

Kayla Wright
Senior Association Manager

Kayla Wright
Senior Association Manager

Marie-Hélène Bisaillon
Association Manager and Event Planner (Bilingual)

Marie-Hélène Bisaillon
Association Manager and Event Planner (Bilingual)
Marie-Hélène Bisaillon, Association Manager and Event Planner (Bilingual)
Marie-Hélène Bisaillon comes from a hospitality background working with two of the largest hotel chains in the world. She is a great public relations representative that can manage a high-volume workload. In addition to her customer service skills, she offers significant abilities and experience in organizing, prioritizing her work and detailed preparation of reports and projects.
Marie-Hélène is fluently bilingual and offers client support in both official languages. She works with the management team on conference and event planning, reviewing service provider contracts and arranging hotel and flight logistical support.

Alicia Forgie
Association Manager

Alicia Forgie
Association Manager

Kenny Gosai
Website Developer

Kenny Gosai
Website Developer

Ryan Parachoniak
Accounting Manager

Ryan Parachoniak
Accounting Manager

Richard Eady
IT MANAGER/PROGRAMMER

Richard Eady
IT MANAGER/PROGRAMMER

Patti Moran
GRAPHIC DESIGNER

Patti Moran
GRAPHIC DESIGNER

Paula Roy
WRITER-EDITOR

Paula Roy
WRITER-EDITOR

Lauren Trick
Bookkeeper

Lauren Trick
Bookkeeper

Jacob Inglis
Administrative Officer

Jacob Inglis
Administrative Officer

Jenna Parachoniak
Administrative Officer
